Shipping & Returns
We use Royal Mail for domestic shipping within in the United Kingdom. We offer a standard service which normally takes 2-3 days from day of shipping for £3.95 or a next day tracked service that costs £8.55.
For international shipping we use Parcel Force Wolrdwide and prices vary depending on destination and weight of order. Buyers are responsible for any customs and duties taxes in their respective country.
Returns & exchanges
We gladly accept returns and exchanges-
Just email firstname.lastname@example.org within 14 days of delivery
Ship items back to us within: 30 days of delivery
Please send items to this address:
1 Sydenham Place
London SE19 3AY
We don't accept cancellations on personalised orders.
Please contact us if you have any problems with your order.
The following items can't be returned or exchanged-
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Items on sale
Conditions of return-
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.